FAQs (Frequently Asked Questions)

Find out how to use TimeOff.Management on iPhone, Android phones and tablets without installing a separate mobile app.

Learn how Email/Password and Google or Microsoft SSO login work in TimeOff.Management and when employees can reset their password.

Check the most common reasons you may be unable to sign in to TimeOff.Management on your iPhone or Android device.

Learn what to do if an employee accidentally creates a new TimeOff.Management company instead of accessing your existing company account.

Learn how to allow employees to book more holiday or PTO than their remaining allowance using Negative allowance in TimeOff.Management.

Learn two ways to set allowances in TimeOff: department-level and individual nominal allowance overrides.

Learn how to set unlimited holiday or PTO for selected employees, departments or locations using Unlimited Allowance in TimeOff.Management.

Learn how to carry over unused holiday or PTO into the next leave year using company-wide limits and individual employee overrides.

Learn how to correct an employee's carried-over holiday or PTO balance using allowance adjustments in TimeOff.Management.

Learn how TimeOff.Management calculates holiday allowance for employees working 8-hour, 12-hour and variable shifts using schedules and Standard day length.

Learn how to add or remove holiday allowance for an individual employee using a manual allowance adjustment in TimeOff.Management.

Learn how to set up holiday allowance for part-time employees using individual allowance, work schedules and Standard day length.

Learn how tenure-based holiday allowance and employment anniversary leave years work in TimeOff.Management.

Learn how TimeOff.Management calculates half days, hourly leave and other partial-day absences using Standard day length.

Learn what to check when an employee's remaining holiday or PTO balance does not match the amount you expect in TimeOff.Management.

Most often, the leave type is set not to use the allowance. Set its Counting to 'Uses the allowance' to reduce balances.

Learn how to add a comment when declining an employee leave request in TimeOff.Management so the employee can understand the decision.

Learn how to automatically approve selected leave requests and revocations using Auto-approval policies in TimeOff.Management.

Learn how managers and administrators can edit or cancel approved leave, and how employees can request to revoke approved leave.

Learn how to set up two-stage leave approval in TimeOff.Management with a manager and HR or another nominated reviewer.

Learn how TimeOff.Management routes leave requests to approvers and what to check when the wrong manager receives a request or cannot approve it.

Learn when administrators and managers can make exceptions to leave restrictions in TimeOff.Management and which rules still require specific settings.

Learn how to allow employees to book more holiday or PTO than their remaining allowance using Negative allowance in TimeOff.Management.

Learn how to use blackout dates in TimeOff.Management to prevent employees from booking leave during busy or critical periods.

Learn how to require employees to submit selected leave requests in advance using advance notice settings in TimeOff.Management.

Learn how to override a leave type limit for one employee, or use separate leave types and policies when different groups need different limits.

Learn how to set different leave overlap limits for locations, departments or employee groups in TimeOff.Management.

Learn how to set unlimited holiday or PTO for selected employees, departments or locations using Unlimited Allowance in TimeOff.Management.

Learn how to add past holiday, sickness or other historical leave records for an employee in TimeOff.Management.

Learn how to import, add and edit public holidays for each company location in TimeOff.Management.

Learn how to carry over unused holiday or PTO into the next leave year using company-wide limits and individual employee overrides.

Learn how to automatically approve selected leave requests and revocations using Auto-approval policies in TimeOff.Management.

Learn how to control who can see employee leave in Team View and how much leave information is visible in TimeOff.Management.

Learn how to correct an employee's carried-over holiday or PTO balance using allowance adjustments in TimeOff.Management.

Learn how to create and configure a new holiday, sick leave, working from home or other leave type in TimeOff.Management.

Learn how to use TimeOff.Management's Restrict leave overlap policy to limit how many employees can be away at the same time and protect team cover.

Learn how TimeOff.Management calculates holiday allowance for employees working 8-hour, 12-hour and variable shifts using schedules and Standard day length.

Learn how to add or remove holiday allowance for an individual employee using a manual allowance adjustment in TimeOff.Management.

Learn how to resend a TimeOff.Management welcome email when an employee has not received their invitation or needs a new access link.

Learn how to set up two-stage leave approval in TimeOff.Management with a manager and HR or another nominated reviewer.

Learn how to set up holiday allowance for part-time employees using individual allowance, work schedules and Standard day length.

Learn how tenure-based holiday allowance and employment anniversary leave years work in TimeOff.Management.

Learn how TimeOff.Management calculates half days, hourly leave and other partial-day absences using Standard day length.

Learn how TimeOff.Management routes leave requests to approvers and what to check when the wrong manager receives a request or cannot approve it.

Learn what to do if an employee accidentally creates a new TimeOff.Management company instead of accessing your existing company account.

Learn what to check when an employee's remaining holiday or PTO balance does not match the amount you expect in TimeOff.Management.

Learn why employees may not see a leave type when booking time off and how to check Leave Access policies and individual leave type settings.

Find out how to use TimeOff.Management on iPhone, Android phones and tablets without installing a separate mobile app.

Learn how to subscribe to your TimeOff.Management leave calendar in Google Calendar or Outlook using an iCal calendar feed.

Learn how Email/Password and Google or Microsoft SSO login work in TimeOff.Management and when employees can reset their password.

Check the most common reasons you may be unable to sign in to TimeOff.Management on your iPhone or Android device.

Learn how to add a comment when declining an employee leave request in TimeOff.Management so the employee can understand the decision.

Learn how managers and administrators can edit or cancel approved leave, and how employees can request to revoke approved leave.

Learn how to use blackout dates in TimeOff.Management to prevent employees from booking leave during busy or critical periods.

Learn how to control who can see employee leave in Team View and how much leave information is visible in TimeOff.Management.

Learn how to add past holiday, sickness or other historical leave records for an employee in TimeOff.Management.

Learn how to resend a TimeOff.Management welcome email when an employee has not received their invitation or needs a new access link.

Learn how to require employees to submit selected leave requests in advance using advance notice settings in TimeOff.Management.

Learn how to override a leave type limit for one employee, or use separate leave types and policies when different groups need different limits.

Learn how to create and configure a new holiday, sick leave, working from home or other leave type in TimeOff.Management.

Learn why employees may not see a leave type when booking time off and how to check Leave Access policies and individual leave type settings.

Learn when administrators and managers can make exceptions to leave restrictions in TimeOff.Management and which rules still require specific settings.

Learn how to use TimeOff.Management's Restrict leave overlap policy to limit how many employees can be away at the same time and protect team cover.

Learn how to set different leave overlap limits for locations, departments or employee groups in TimeOff.Management.

Learn how to import, add and edit public holidays for each company location in TimeOff.Management.